PROGRESS rent a car is committed to provide Total Customer Satisfaction – by meeting business requirements of customers through continually improved products & services, innovative solutions & meeting service level expectations of customers through constant monitoring of their feedback & to keep identifying new opportunities for improvements through continuous quality control and conforming to the PRAC HS&E policy.

If you’re a UAE Resident...

• UAE Driving License
• Copy of Residential Visa
• Copy of Emirates ID

If you’re a Tourist / Visitor...

• Copy of Passport
• Copy of Visit Visa
• Driving License from Country of Origin
• International Driving Permit

• Choose a company that’s located near you or offers fast delivery in your location, if you would need pick-up and delivery.
• At the time of delivery, check for existing dents and scratches, if any, best to shoot a video circling the car and take close-up pictures of the existing damages. Share them with the car rental service provider instantly to avoid any misunderstandings that may arise later.
• Always best to provide the security deposit by credit card as a pre-authorization block, which automatically releases after 20-30 days from the end date of your rental.
• Please be sure to sign a car rental agreement issued under the same company name as advertised on the OneClickDrive website or mobile app. Be sure to save a soft copy of the agreement so you have documented proof of your rental.